CONTACT SOULEXY

We’re Here to Help

Have questions about products, orders, or discreet shipping? Our team is ready to assist you with friendly, private, and reliable support.

CONTACT SUPPORT
CONTACT & SUPPORTc

We’re Here to Help

Have questions about products, orders, shipping, or discreet packaging? Our support team is ready to assist you with friendly, private, and reliable service.

EMAIL SUPPORT
support@soulexy.com
ORDER ASSISTANCE
Please include your order number for faster support.
PRIVACY FIRST
All inquiries are handled with care and confidentiality.
HELP CENTERc

FREQUENTLY ASKED QUESTIONSc

1.How is my order packaged?c

All orders are packed discreetly in plain outer packaging. There are no sensitive product names, adult-related labels, or visible brand details on the outside of the parcel.c

2.Will the package show what I purchased?c

No. Your privacy is important to us. Product details will not be shown on the outside of the package, and every order is handled with care and discretion.

3.How long does shipping take?c

Shipping times may vary depending on your location and selected delivery method. Once your order has been processed, tracking information will be sent to your email.

4.Can I return intimate wellness products?c

For hygiene and safety reasons, opened or used intimate wellness products may not be eligible for return. Please contact our support team if there is an issue with your order.c

5.What should I do if my order arrives damaged or incorrect?c

Please contact us as soon as possible with your order number and clear photos of the package or item. Our support team will review the issue and help provide a suitable solution.

INFORMATION ABOUT US

CONTACT US FOR ANY QUESTIONS

    • Your information is handled with care and used only to respond to your inquiry.

    ORDER ASSISTANCE

    Have a question about your order, payment, or tracking? Please include your order number for faster support.c

    RETURNS & ISSUESc

    If your order arrives damaged, incorrect, or incomplete, contact us with clear photos and your order number.

    PRODUCT QUESTIONSc

    Need help choosing a product or understanding product details? We’re here to guide you with care and discretion.cc

    DISCREET SHIPPING

    Learn more about plain packaging, delivery times, tracking updates, and privacy-focused shipping.

    Contact us

    Our Email:

    support@soulexy.com

    Our phone number:

    (406) 555-0120

    Our Address:

    Asylgade 16, 5000 Odense, Denmark

    WOODMART 2023 Created By Xtemos studio

    Made with Love